Nice necklace but much to our regret already subject of a claim since one stone has fallen out! Very sad and disappointed 😢. Please advise how to proceed with the repair? Br, Maja
Hi Maja,
Thank you for placing your order and your review.
We are so sorry to read that a stone fell out of your necklace, that is obviously not our intention and we apologise for that. On all jewellery bought through the webshop of TI SENTO you have a warranty period of 2 years.
Could you please send an e-mail to wecare@tisento-milano.com?
Then we will be happy to look into it with you!
Thank you in advance and have a nice day!
Kind regards,
Team TI SENTO
Weeral iemand gelukkig gemaakt met een mooi Ti Sento cadeau, en ook voor mij iets besteld. Dikke proficiat met jullie collectie.
Hi Anita,
Hartelijk bedankt voor het plaatsen van uw leuke 5-sterren review!
Wij zijn ontzettend blij om te lezen dat u tevreden bent met uw geleverde sieraad van TI SENTO. Wij wensen u heel veel draagplezier van het sieraad en een prettige dag!
Met vriendelijke groet,
Team TI SENTO
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