Erg blij mee
The earrings I found in the parcel were not the earrings I had ordered. Very similar though, must be an updated model, so I am fine with it. Too bad that customer support ignored my e-mail about that.
Dear Alexandra,
We are very sorry to read that you did not receive the earrings you ordered. That is obviously not the intention and the service we want to provide.
Can you email a photo of your jewelry and the order number to wecare@tisento-milano.com?
Then we are happy to help you.
Thank you in advance and have a nice day!
Best regards,
Team TI SENTO
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