Nadat ik een klacht had over mijn aankoop kreeg ik binnen 24 uur reactie en werd er direct een oplossing gegeven. Erg goed en blij met mijn aankoop
Beste Sjoerd,
Hartelijk bedankt voor het aanpassen van je review naar een 5-sterren review!
Wij zijn ontzettend blij om te lezen dat je blij bent met de geboden oplossing en de service van TI SENTO - Milano.
Wij wensen je een prettige dag!
Met vriendelijke groet,
Team TI SENTO - Milano
They would not provide postage for the return item which was too small even though I measured my wrist and ordered based on their sizing guide. Has cost me 10% of the value of the item to return at my own cost (and they won't even exchange it for the next size) and it is now stuck with the Netherlands customs for what could be up to 4 months!!! So am over £160 down currently and waiting!!!!! Would not purchase from them again and probably will avoid Ti Sento generally due to tis awful experience.
Dear Deborah,
Thank you very much for placing your review.
How incredibly sorry to read that you had an unpleasant experience with TI SENTO - Milano and that the information was not clear on the website. This is obviously not the service we want to provide and we sincerely apologise for this. We will take your feedback internally.
Kind regards,
Team TI SENTO - Milano
FROM THIS SERIES
Uncover more timeless pieces for effortless elegance.
SHOP THE LOOK
Inspiration from our global community.
Tag us @tisentomilano #tisentomilano #modernclassicjewellery
MIXABLE STYLE ADVICE
Chosen by our designers to complement your style.
NEWSLETTER
Sign up and receive style advice from our designers,
exclusive offers and new product launches.
Subscribe now and receive €5 discount on your first order.